Luxor - Firmware Updates

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Firmware updates are occasionally released to add features or enhance the Luxor functionality. To update the facepack, chassis, Wi-Fi module, flash, and fixture firmware on the Luxor, an SD card is required to transfer the data from a computer to the facepack.

NOTE: When upgrading the Luxor Firmware, you may recieve the message "File Not Found." If you see this message, please check the following:

The SD card must be a SD or SD-HC. SD-XC should NOT be used. SD-XC cards do not work with the Luxor.
Make sure the file name was NOT changed after being saved. Example: L2FP0020(2).efi should be L2FP0020.efi

FAQ, Installation, Programming

Step 1

Go to the bottom of this page and download the appropriate firmware update files. Save the desired firmware onto an SD card.

Step 2

Remove the facepack from the chassis by pulling on the tab to the right of the facepack and swinging the facepack door open. Pull the black tab on the back of the facepack outward, while simultaneously pushing the facepack through the door carriage.

Step 3

Insert the SD card with the pins facing the front of the facepack, pressing completely inward. Then release to lock the card into place.

Step 4

From the Home screen, select Setup. Navigate to the Firmware tab and press the scroll wheel.

Step 5

Select the Firmware Type that will be updated. Firmware types include Facepack, Chassis, Mono (non-color fixture), Color (color fixture), and Wi-Fi Module.

Step 6

Once the designed type is selected, navigate to Update and press the scroll wheel. The facepack and flash update processes usually take between 5 and 15 seconds. Chassis updates typically take a couple of minutes, and fixture updates can take up to 15 minutes.

For fixture firmware updates, please refer to the notes below:

“Instant Theme” capability with Luxor 2.0 (LUX controllers) – Improved response time when Themes are initiated.

Fixtures are updated using the two-wire path so there is no need to remove fixtures in the field.
Firmware updates can only be performed with an SD card using the instructions above.
The facepack will not show fixture firmware revision.
Mono LED fixtures = Non-color (Z, ZD) fixtures
Color LED fixtures = Color (ZDC) fixtures
Update process:
- All lights will turn OFF during firmware update.
- All Lights turn ON to 10% once the update is complete. This is the confirmation where the update was successful.
For mixed systems (white and color fixtures), update both MONO and COLOR fixtures.

Note: The Instant Theme feature is not available with Luxor ZD or Luxor ZDC controllers. Fixture firmware on these systems can be updated but there will be no difference in Theme response time. Please visit this support page for the fixture updates when using ZD/ZDC transformers.

Download Luxor Firmware

Download Cube Firmware

NOTE: The updated cube firmware will improve the response timing when themes are initiated referred to as "Instant Themes." This is only necessary on older cube models.

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