Hunter Industries Incorporated ("Hunter") warrants FX Luminaire ("FX") Transformers to be free of defects in materials or workmanship under normal use for a period of ten (10) years from the original date of installation. Hunter warrants FX Low-Voltage Lighting Fixtures to be free of defects in materials or workmanship under normal use for a period of three (3) years from the original date of installation. Hunter extends the warranty on FX Fixtures to ten (10) years from the original date of installation when both FX Fixtures and Transformers are installed on the same project exclusive of any competitor's product. Hunter warrants FX LED Fixtures to be free of defects in materials or workmanship under normal use for a period of ten (10) years from the original date of installation. LED MR-16 and G4 lamps and Luxor Cubes are warranted for five (5) years. If a defect in a FX product is discovered during the applicable warranty period, Hunter will repair or replace the product or the defective part, at its discretion. This warranty does not extend to repairs, adjustments, or replacement of a FX product or part that results from misuse, negligence, alteration, modification, tampering, or improper installation and/or maintenance of the product. This warranty extends only to the original installer of the FX product. If a defect arises in a FX product or part during the warranty period, you should contact your local FX Authorized Distributor.
FX's obligation to repair or replace its products as set forth above is the sole and exclusive warranty set forth by FX. There are no other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose. FX will not be liable to distributor or any other party in strict liability, tort, contract, or any other manner for damages caused or claimed to be caused as a result of any design or defect in FX's products, or for any special, incidental, consequential, or exemplary damages of any nature, including without limitation lost business or profits. Notwithstanding the foregoing, if for any reason FX is found to be liable in no event shall FX's liability exceed the price of the product which gives rise to the claim, loss, or damage.
Any FX product being returned must receive a Return Goods Authorization number from Hunter Customer Service prior to sending product back. All returned product is subject to a 25% restocking fee. Product must be returned within six (6) months of order date. All product returned must be in its original packaging, be undamaged and unused and never energized.
Product not meeting these criteria will be returned to original sender. Products with specialty finishes are not returnable. Specialty finishes include (but are not limited to): Almond (AL), Verde Speckle (VF), Silver (SV), Flat White (FW), White Gloss (WG), Black Wrinkle (BF), White Wrinkle (WF), and Nickel Plate (NP). Hunter Industries is not responsible for product loss or damage during return transit to RMA location.
If you have questions concerning the warranty or its application, please write to:
Customer Service Department
1940 Diamond Street
San Marcos, CA 92078 USA