The NETWORK TEST feature allows you to understand the reason the controller may not be connecting to your network. The test includes the following: Checking Connection, Checking DNS (Domain Name System), Checking the Internet, and Checking AWS (Amazon Web Server).
- From the HOME screen, select SETUP.
- Select WiFi, then TEST.
- Select VERIFY.
IMPORTANT: Any of the steps listed as FAILED will require the network installer or ISP (internet service provider) to help fix the issue.