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Hunter Industries Incorporated (“Hunter”) warrants FX Luminaire (“FXL”) Transformers and Controllers to be free of defects in materials or workmanship under normal use for a period of ten (10) years from the original date of installation. Hunter warrants FXL Low-Voltage Lighting Fixtures to be free of defects in materials or workmanship under normal use for a period of three (3) years from the original date of installation. Hunter extends the warranty on FXL Fixtures to ten (10) years from the original date of installation when both FXL Fixtures and Transformers or Controllers are installed on the same project exclusive of any other manufacturer’s low-voltage, exterior lighting products. The Evo™ Collection products do not receive the extension to ten (10) years, and are warranted for a maximum of three (3) years from the original date of installation. LED Lamps (e.g., MR-16, MR-16 ZD, G4), Luxor Accessories (e.g., CUBE Devices, Wi-Fi Modules, Linking Modules, Surge Arrester), SRP Strip Lights with accessories and controller, and Line-Voltage Series luminaires (i.e., Apex Collection) are warranted for five (5) years. The Eco LED Lamps (e.g., MR-16, MR-11, PAR-36) are warranted for three (3) years.

If a defect in an FXL product is discovered during the applicable warranty period, Hunter will repair or replace the product or the defective part, at its discretion. This warranty does not extend to repairs, adjustments, or replacement of an FXL product or part that results from misuse, negligence, alteration, modification, tampering, or improper installation and/or maintenance of the product. Hunter’s warranty does not cover component failures caused by lightning strikes, electrical power surges, or unconditioned power supplies. If replacement products are repurchased, the price to the Distributor for such products will be the one in effect at the time of return. This warranty extends only to the original installer of the FX product. Hunter’s warranty does not cover or include the freight and/or shipping costs for any returns or replacements.

HUNTER’S OBLIGATION TO REPAIR OR REPLACE ITS FXL PRODUCTS AS SET FORTH ABOVE IS THE SOLE AND EXCLUSIVE WARRANTY SET FORTH BY HUNTER. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HUNTER WILL NOT BE LIABLE TO DISTRIBUTOR OR ANY OTHER PARTY IN STRICT LIABILITY, TORT, CONTRACT, OR ANY OTHER MANNER FOR DAMAGES CAUSED OR CLAIMED TO BE CAUSED AS A RESULT OF ANY DESIGN OR DEFECT IN HUNTER’S FXL PRODUCTS, OR FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION LOST BUSINESS OR PROFITS. NOTWITHSTANDING THE FOREGOING, IF FOR ANY REASON HUNTER IS FOUND TO BE LIABLE, IN NO EVENT SHALL HUNTER’S LIABILITY EXCEED THE PRICE OF THE FXL PRODUCT, WHICH GIVES RISE TO THE CLAIM, LOSS, OR DAMAGE.

Once FXL Products are shipped from Hunter, it is Hunter’s standard policy not to accept returns of new Product(s) except under special circumstances. The distributor, at its expense, may return FXL Product(s) which are new and unused to Hunter only after receiving written approval and a Return Goods Authorization (RMA) number from Hunter Customer Service. All returned Product is subject to a minimum restocking fee of 25% of the suggested list price at which the product was originally purchased. Product must be returned within six (6) months of order date. All Product returned must be in its original packaging, be undamaged and unused, and never energized. Hunter expressly reserves the right to disallow the return of used, improperly installed, old, obsolete, shop-worn, stale, out-of-warranty, or special-order Product(s). Product(s) not meeting these criteria will be returned to the original sender. Unless otherwise separately agreed with an authorized agent of Hunter, Hunter shall not be responsible for any freight or shipping costs of returns. If the return request authorization is given and the Product(s) meets all the requirements listed above, returns shall be credited to Distributor’s account for the returned new and unused Product(s), less the restocking fee. If the returned Product(s) is not received by Hunter within 14 days of the RMA approval, Hunter reserves the right to return the Product(s) back to the original sender at the sender’s expense and without credit for the Product(s). Hunter Industries is not responsible for Product(s) loss or damage during return transit to the authorized Hunter location. Some products, configurations of products, or options are not returnable and will not be authorized or accepted, no matter the timeline or condition. This includes (but is not limited to): Line-Voltage Series Fixtures (i.e., Apex Collection), special order products, uncommon configurations, and the following finishes: Almond (AL), Black Wrinkle (BF), Flat White (FW), Nickel Plate (NP), Silver (SV), Verde Speckle (VF), White Gloss (WG), and White Wrinkle (WF).


If you have questions concerning the warranty or its application, please write to:

Customer Service Department
FX Luminaire
1940 Diamond Street
San Marcos, CA 92078 USA